KREA DESARROLLOS

An internal IT management platform that centralizes support requests, company assets, access records and operational accountability.

IT support requests, company assets and access records were tracked across ad-hoc tools, leaving limited accountability and operational visibility.

Centralize support requests, asset records, access management and internal documentation in one role-based operations platform with traceable workflows.

An internal system that connects support requests to assets and access records, giving administrators clear accountability and operational visibility. The client reports weekly IT support falling from roughly ten hours to one or two — an approximately 80 to 90 percent reduction, per Krea Director Karol R.

Internal IT operations

• Role-based permissions with tracked access records
• Auditable internal workflows for accountability